Privacy Policy

Privacy Policy

Reach Out Youth Solutions (ROYS) is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to our ministry online. ROYS provides this online privacy policy to inform you of the way your information is collected and used as well as to make you aware of our security practices.

Information We Collect

There are five different ways in which we collect information from visitors on our Website:

  1. From online requests for information (i.e. email newsletters, contact forms, etc.);
  2. From online program registration (i.e. Jesus-Focused Youth Ministry Forum);
  3. From online program evaluation (i.e. Jesus-Focused Youth Ministry Measurement Tool);
  4. From online request for materials from our organization (i.e. free resources or purchases); and
  5. From online donations.

The information we collect online includes name, address, city, state, ZIP/postal code, telephone number, email address, and, in the case of donations or online shopping, credit card number and expiration date. For monthly recurring donations, supporters have the option for using a checking account.

How the Information is Used

ROYS uses your information to provide better online service. We may use your information to complete a transaction, issue you an income tax receipt for a donation, or personalize our Website for you. If you so desire, we may also use this information to update you on ministry projects and activities. Credit card numbers are used only for donation or payment processing and are not retained for any other purposes.

We may periodically send you email announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information

ROYS never sells, rents, leases or exchanges your personal information with other organizations. ROYS assures you that the identity of all who contact us through this Website will be kept confidential.

Security

ROYS is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. ROYS uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Purchases and donations online are protected and monitored for security by Security Metrics Credit Card Safe. Reach Out maintains a score of “excellent” with every security scan of the system.

Cookies

No software or hardware techniques are employed to capture a visitor’s email address or other personally identifiable information. Reach Out does not monitor individual traffic patterns on our Website, and we do not use “cookies” or invisible images to track how you use our Website. Our hosting company may collect anonymous, aggregate information or statistics related to Website usage. These statistics indicate the total number of hits, the total number of page hits, the number of kilobytes transferred from our Website, and the IP address of the visitor.

Links to Outside Sites

This Website links to documents located on Websites maintained by other organizations or individuals. Once you access a link to another Website, please be aware that ROYS is not responsible for the privacy practices or the content of such Websites.

Removing Your Name from Our Mailing List

We give you the opportunity to remove your name from our mailing list so that you do not receive any future communications from our ministry. If you desire to permanently remove your name and receive no further communication for ROYS, you can email info@reach-out.org. If you determine that our information about you is inaccurate or it has changed, you may modify information by sending an email to info@reach-out.org.

Contacting Us

If you have comments or questions about our online privacy policy, please send an email to info@reach-out.org. For all other questions, please contact us.

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